WEB EXCLUSIVE - Tear Down These Walls!Cubicles were designed to let people and ideas flow freely. What happened? Why Not a Business Case?When it comes to diversity and other “soft” initiatives, Vadim Liberman argues, dollars and cents are secondary. Don’t PanicAlison Davis offers advice to those who feel nervous before presenting to the board of directors—that is, everyone. Anger ManagementJohn Buchanan explains how social media is allowing customers to turn fickleness into real-world power.
Gary Hamel asks: Should we care whether a particular company lives or dies?
How to convince the members of the Ford family to sign onto CEO Alan Mulally’s plan to save the company? Bryce Hoffman explains.
Vijay Govindarajan urges U.S. companies to set up innovation centers overseas, aimed at products for Chinese and Indian consumers.
Frances Frei and Anne Morriss explain why customer service is so terrible—because we design service jobs for superheroes, not people.
As organizations get leaner, Tacy Byham argues, middle managers are being forced to take on more and more responsibility.
If effective hiring practices are more important than ever, Mark Murphy asks, why do we give interviewing so little attention?
Simon C.Y. Wong discusses how to tamp down the smoldering discontent over CEO pay.

Original and excerpted articles, on a variety of business-related topics, that you won’t likely run across anywhere else.
Recent reads that caught our attention.
Laurie Ruettimann takes a hard look at how companies handle human-resources issues.
Michael Raynor explores the gap between how executives think and how they behave.
Alison Maitland asks—and answers—work/life and diversity questions, from an international perspective.

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The Conference Board Review is the quarterly magazine of The Conference Board, the world's preeminent business membership and research organization. Founded in 1976, TCB Review is a magazine of ideas and opinion that raises tough questions about leading-edge issues at the intersection of business and society.



